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Privacy
At Redgreen Group, we prioritise data security and confidentiality. This privacy policy sets out clear guidelines for Redgreen's way of processing your personal data. The following describes how we use the personal information that you leave and / or provide when you visit our website, as well as when you use the various services on our website.
1. Data controller and contact information
This website is operated and owned by:
Redgreen Wholesale ApS
Rudolfgårdsvej 13
8260 Viby
Denmark
CVR/CBR.: 41 34 40 59
E-mail: info@redgreengroup.com
2. Collection of personal data
You will always be informed when we collect personal information about you. For example, the personal information we collect may include your name, email address, private address, telephone number and similar identification information, information about an online purchase, and your navigation on the website.
When submitting information, it will always be clear whether the submission is voluntary or necessary for the execution of the desired action, for example completing a purchase in our webshop.
Your personal data is collected in one or more of the following cases:
- When you shop at our website
- When you sign up for Redgreen's newsletter
- When you participate in one of Redgreen's competitions
Even if you use your email address in more than one of the above cases, your information will only be collected and recorded in one place. This way, your information can, for example, be reused when you shop at our website, and at the same time, you avoid receiving the same marketing material from Redgreen several times.
3. Use of personal data
Personal data is collected and used for the following purposes:
- Execution of orders in our website
- Submission of newsletter
- Participation in competition or other events
- Submission of other marketing material, including invitations to events and the assignment of voucher codes
- Overview of purchase history
- Statistics
- Other marketing initiatives
Please note that the use of your personal data for the purpose of submitting marketing material will only take place if you have given your explicit consent unless the law allows us to contact you without first giving your consent.
Redgreen keeps statistics on which areas of the website our users visit as well as which products are the users' favourite. This data does not include personal information. With this data collected, knowledge of the use of the website is obtained. This information is used to improve the website. On the other hand, we use data on all our users' navigation to understand how our users, as a whole group, use the website, and on this basis, we are continuously improving. In addition, we collect information about what products our users, as a single group, prefer. This information is also used to improve the site. We do not sell or otherwise disclose information about our users' use and navigation of our website, nor do we sell or disclose your purchase information to third parties.
4. Disclosure to other data controllers
As a general rule, your personal information will not be disclosed to a third party without your permission. However, information for the use of delivery service is passed on to the logistics company used by Redgreen as well as the freight company. However, under certain circumstances, information may need to be disclosed to public authorities or the police. For example, information may be disclosed to the police in case of suspected credit card fraud. In case of a restructuring or full or partial sale of the firm, any disclosure in such connection will be in accordance with the applicable legislation for the processing of personal data at any time.
5. Handing over to data processors
Your personal information is left to Redgreen's affiliates who provide services on Redgreen's behalf, for example in connection with newsletters. These partners only process personal data on Redgreen's behalf and in accordance with Redgreen's instructions.
6. Deletion of personal data
Personal information provided in connection with the execution of orders in our webshop is deleted after 5 years until the end of a financial year (calendar year). Personal information provided in other cases, e.g. newsletter sign-up will be deleted when we no longer need to process them for the purposes of paragraph 3. However, the information can be processed and stored longer in anonymised form.
7. Cookies
We use cookies on our website. You can read more about the use of cookies in our Cookie Policy, which you can find here:
8. Security
We have implemented organisational security measures to ensure that our internal procedures meet our high-security policy standards. We, therefore, endeavour to best protect the quality and integrity of your personal information.
9. Your rights
You may, at any time, gain access to the information we process about you, however with certain statutory exceptions. Furthermore, you have the right to object to the collection and the further processing of your personal information. You also have the right to correct, delete or block your personal information in accordance with the rules. In addition, you have the right to receive the provided information and to transmit this information to another data controller (data portability).
10. Links to other websites, etc.
Our website may contain links to other websites or to integrated websites. We are not responsible for the content of other companies' websites or their practices in collecting personal information. When you visit other websites, you are encouraged to read the proprietor's privacy policy and other relevant policies.
11. Information changings, etc.
If you would like us to update, change or delete personal information that we have recorded about you, access the personal data processed about you, or if you have any questions about the above guidelines, please contact us at info@redgreengroup.com. You can also contact us at the following address:
Redgreen Wholesale ApS
Nordre Strandvej 119F
3150 Hellebæk
Denmark
12. Complaints
If you wish to complain about the process of your personal data, you can contact us by e-mail or letter as specified in paragraph 11. You can also contact The Danish Data Protection Agency, Borgergade 28, 5., 1300 København K.